Welcome to Crown Mirage, where we strive to provide a safe and enjoyable experience for all our guests. By entering our hotel and casino, you agree to adhere to the following guidelines and responsibilities to ensure a respectful and pleasant environment for everyone. We appreciate your cooperation in maintaining the integrity of our venue.

Respectful On-Premise Conduct

We expect all guests to conduct themselves in a respectful manner while on our premises. This includes being courteous to staff and fellow guests, refraining from disruptive behavior, and following any instructions given by our team members. We believe that a positive atmosphere is essential for everyone to enjoy their time at Crown Mirage, and we appreciate your efforts in contributing to this environment.

Age Requirements for Gaming Areas

To ensure compliance with local regulations, guests must be at least 21 years old to access gaming areas within Crown Mirage. Valid identification may be required to verify age upon entry. We take this policy seriously, and any guest found violating this rule may be asked to leave the premises and could face further consequences.

Safety Rules

Your safety is our top priority. We ask that all guests familiarize themselves with our safety protocols, including emergency exits and procedures. In case of an emergency, please remain calm and follow the instructions of our staff. Additionally, we encourage guests to report any suspicious behavior or safety concerns to our security team immediately.

Property Guidelines

When making a reservation at Crown Mirage, please ensure that all details are accurate and up to date. This includes the number of guests, dates of stay, and any special requests. We also ask that guests be mindful of noise levels, particularly during late hours, to respect the comfort of others. Maintaining a peaceful environment is crucial for everyones enjoyment.

Fair Play Expectations in Gaming Areas

We are committed to providing a fair and enjoyable gaming experience for all our guests. Cheating or any form of dishonest play will not be tolerated and may result in immediate removal from the gaming area. We encourage all guests to play responsibly and to respect the rules of each game. Our staff is available to answer any questions regarding game rules and fair play standards.

Consequences of Misuse

Misuse of our facilities or violation of these guidelines may lead to access limitations or account suspension. We reserve the right to take appropriate action to ensure the safety and enjoyment of all guests. If you have any questions regarding these policies or need assistance, please do not hesitate to reach out to our staff for clarification.

Contact Information

If you have any inquiries or require further information, please feel free to contact us at [email protected]. We are here to assist you and ensure that your experience at Crown Mirage is enjoyable and memorable. Thank you for your understanding and cooperation in adhering to these guidelines.