Information We Collect
We may collect various types of information to provide you with exceptional hospitality services. This includes reservation and stay preferences, such as room type and special requests, which help us tailor your experience. Additionally, we gather account and device information, including your login details and device settings, to facilitate your access to our services and improve functionality.
On-Site Service Interactions
During your stay, we may collect information related to your interactions with our on-site services. This can include dining preferences, spa bookings, and other amenities you utilize. By understanding your preferences, we can enhance your experience and ensure that your needs are met promptly and efficiently.
Gameplay Interactions
For guests who engage in gaming activities, we collect data on gameplay interactions. This information helps us ensure fair play and maintain a safe gaming environment. It also allows us to offer personalized gaming experiences, such as tailored promotions and rewards based on your gaming habits.
How We Use Your Information
Your information is used primarily to deliver exceptional hospitality services. We utilize the data collected to personalize your experience, ensuring that your stay is as enjoyable and comfortable as possible. Additionally, we may use your information to enhance safety measures and ensure fair play within our gaming areas.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience on our website and during your stay. Cookies help us remember your preferences and enhance site functionality. You can manage your cookie preferences through your browser settings, but please note that disabling cookies may affect your experience on our site.
Data Protection and Security
We take data protection seriously and implement appropriate security measures to safeguard your personal information. Our systems are designed to protect against unauthorized access, disclosure, alteration, and destruction of your data. We regularly review our security practices to ensure your information remains secure.
Your Rights
You have rights regarding your personal information, including the right to access, correct, or delete your data. If you wish to review or update your information, please contact us. You can also request data removal or account deletion by emailing [email protected]. We are committed to responding to your requests in a timely manner.
Updates to This Privacy Disclosure
We may update this privacy disclosure from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this disclosure periodically to stay informed about how we are protecting your information. Your continued use of our services after any changes indicates your acceptance of the updated terms.